Customer Service

Order Processor

Mabalacat, Pampanga
Work Type: Full Time

LOCATION:

Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Pampanga, Philippines


Job Description:


The Order Processor is responsible for thoroughly reviewing client orders, and verifying provided information and documentation for accuracy and completeness. This role includes assisting clients by clarifying requirements, providing detailed instructions, and obtaining any additional documentation needed to process orders efficiently and accurately.


Job Requirements:

  • Bachelor's degree or relevant work experience in order processing for at least two years preferably gained from the BPO industry.
  • Experience in handling and verifying client orders and documentation.
  • Strong attention to detail to ensure order accuracy and completeness.
  • Ability to communicate effectively with clients to clarify requirements and provide instructions.
  • Proficiency in using order management systems, spreadsheets, and relevant software.
  • Ability to work independently while ensuring timely order processing.
  • Strong organizational skills to manage multiple orders efficiently.
  • Willing to work on night/graveyard shift.
  • Willing to work in Clark Freeport Zone, Pampanga

Key Skills:

  • Attention to Detail 
  • Communication Skills
  • Problem-Solving
  • Time Management
  • Technical Proficiency
  • Customer Service Orientation 
  • Analytical Thinking

Hiring Process & Privacy Notice

Owens collects information from job applicants during the recruitment process.  

Owens processes your personal data in a manner consistent with the data protection requirements for your location and the location of the hiring company.  Owens may process your data on one or more of the following bases; entering into or the performance of a contract, consent, or legitimate interests. Owens operates in a number of international locations and your application may be processed in any of these locations. International transfer of your personal data between Owens companies is subject to standard EU international contractual clauses, when applicable.  

To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.  

Information you will supply may be disclosed to third parties, including agents or vendors of the company you are applying to, law enforcement agencies, state or federal agencies, courts, schools, and employers to handle the recruitment and background screening process.  Information may be transmitted to another country other than the country you are located in or applying to, including countries outside the EU with a different level of data protection or inadequate data protection laws as defined by the European Commission.  

Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period.  If you would like us to keep your information for future career opportunities, please indicate your consent below.  If you are hired, your information will be retained for longer.

For more information on our privacy practices and your rights, visit the Owens OnLine Privacy Policies page.

 

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